Communications | Get Group Suggestions

Gets a list of group suggestions for quote recipients based on a criteria.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions with the Agentforce for Communications add-on or included in Agentforce 1 Communications Edition. Requires each user to have the Agentforce for Communications add-on to access the action.
User Permissions Needed
To enable agents:

Manage AI Agents AND the admin user permission for the agent type you want to create

OR

Customize Application

To build and manage agents:

Manage Agentforce Service Agents AND Manage AI Agents

OR

Customize Application

To use agent actions: Einstein for Communications

Action Details

API Name GetGroupSuggestions
Reference Action Type Standard Action
Reference Action

Get Recipient Group Suggestions

(getRecipientGroupSuggestions)

Does this action execute one or more prompt templates? No
Required Setup Agentforce for Quote Recipients Grouping