Collections and Recovery | Get Collection Plans for Related Contact and Parties

Gets a specified number of collection plans associated with a customer's contact. If required, it checks linked financial accounts for additional collection plans until the limit is reached, compiles the details, and returns them to the customer.

Required Editions

Available in: Lightning Experience
Available in: Professional, Enterprise, and Unlimited Editions with Financial Services Cloud
User Permissions Needed
To get all the collection plans associated with a customer's contact:

Collections and Recovery Specialist

AND

FSC Service OR FSC Sales

To use Agentforce: Agentforce Service Agent User

Action Details

API Name GetCollectionPlansForRelatedContactAndPartiesASA
Action Type Standard
Reference Action Type Flow
Reference Action Get Collection Plans for Related Contact and Parties
Inputs Verified Customer Contact ID,
Outputs Collection Plans, Status Message
Does this action execute one or more prompt templates? No