B2C Commerce | Get B2C Order Confirmation Details

Retrieves order confirmation information based on the order ID. Use this action to view order confirmations after a successful payment for a new order. It's invoked automatically. Don't use it to search for a shopper's order.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, and Unlimited Editions with Foundations or Agentforce 1 Editions. Also requires B2C Commerce.
User Permissions Needed  
See Common User Access for Standard Agent Actions.

Action Details

API Name GetB2COrderConfirmationDetails
Reference Action Type Standard
Does this action execute one or more prompt templates? No
Required Setup Agentforce for Guided Shopping for B2C Commerce