---
schema_version: "1"
id: 159dc3f58edd4eae390494109df700da5ee5b5087f7242c98fa515c8d8ae0099
title: B2C Commerce | B2C Commerce Product Search
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_ref_b2c_commerce_product_search.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_ref_b2c_commerce_product_search.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: d807a2c3bf52f292a120fb48677e4383532a5e0e2dbcf3bb81b5c90dd714c54f
description: Provides category recommendations, product recommendations, or query reformulations if the customer's request shows an intent to buy, explore, or learn about products that are sold in the store.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# B2C Commerce | B2C Commerce Product Search

Provides category recommendations, product recommendations, or query reformulations if the customer's request shows an intent to buy, explore, or learn about products that are sold in the store.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, and <strong>Unlimited</strong> Editions with Foundations or <strong>Agentforce 1</strong> Editions. Also requires B2C Commerce.</td></tr></tbody></table>

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small permission">
      <colgroup>
        <col style="width:50%">
        <col style="width:50%">
      </colgroup>
      <thead class="slds-text-title_caps ">
        <tr class="">
          <th scope="col" class="slds-cell-wrap" style="text-align:center;vertical-align:top;" id="d77994e70">User Permissions Needed</th>
          <th scope="col" class="slds-cell-wrap" style="vertical-align:top;" id="d77994e73">&nbsp;</th>
        </tr>
      </thead>
      <tbody>
        <tr class="">
          <td class="slds-cell-wrap" colspan="2" style="vertical-align:top;" headers="d77994e70 d77994e73 ">See <a href="https://help.salesforce.com/s/articleView?id=ai.agent_actions_common_perms.htm&amp;type=5&amp;language=en_US" target="_blank">Common User Access for Standard Agent
              Actions</a>.</td>

        </tr>
      </tbody>
    </table>

## Action Details

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small "><colgroup><col style="width:50%"> <col style="width:50%"></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">API Name</td><td class="slds-cell-wrap" style="vertical-align:top;">B2CCommerceProductSearch</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Reference Action Type</td><td class="slds-cell-wrap" style="vertical-align:top;">Standard</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Does this action execute one or more prompt templates?</td><td class="slds-cell-wrap" style="vertical-align:top;">No</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Required Setup</td><td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=cc.b2c_agent_guided_shopping.htm&amp;language=en_US" target="_blank">Agentforce for Guided Shopping for B2C Commerce</a></td></tr></tbody></table>

## Guidelines and Considerations

To ensure consistent performance and reliability, don't change the default settings or instructions for this action.