View Stored Memories

Review all memories stored from your agent conversations to understand what information agents use to personalize your interactions. Each memory shows the content, date last updated, and the agent that created it.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
  1. Click the Agentforce icon to launch Agentforce.
    The Agentforce icon appears in the global header on all pages when Agentforce is enabled for your org.
  2. From the Agentforce panel, click Memory & Preferences.
  3. Review the list of memories in Stored Memories.
    View all stored memories in a sortable table. If no memories exist yet, start a conversation with the agent, or type a phrase like remember this: I like hydration reminders every two hours during work hours. to create a memory.
    Memory and Preferences panel with the Stored Memories list highlighted.