---
schema_version: "1"
id: 0cec46274908c55dbdb4abd08ae8851776c156fbd7f70db65308dfcf992f7d6c
title: Manage Your Agent's Memories in Salesforce
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_memory_manage_salesforce.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_memory_manage_salesforce.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0f83932ee22eaa5c5e1bb6dd860f21602c6b9c76a6f7ca4cabbc97f3eacf51e5
description: Manage your stored memories in the Memory & Preferences panel in Lightning Experience. Choose which agents can create memories, view, search, and filter your memories, edit or delete inaccurate ones, and import or export memories as needed.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Manage Your Agent's Memories in Salesforce

Manage your stored memories in the Memory & Preferences panel in Lightning Experience. Choose which agents can create memories, view, search, and filter your memories, edit or delete inaccurate ones, and import or export memories as needed.

- **[Manage Agent Access to Your Memories](https://help.salesforce.com/s/articleView?id=ai.agent_memory_manage_access.htm&release=264.0.0&type=5)**  
    Choose which agents can create memories from your conversations. Turning off access for an agent stops it from creating new memories, without deleting the ones it already created.
- **[View Stored Memories](https://help.salesforce.com/s/articleView?id=ai.agent_memory_view.htm&release=264.0.0&type=5)**  
    Review all memories stored from your agent conversations to understand what information agents use to personalize your interactions. Each memory shows the content, date last updated, and the agent that created it.
- **[Search and Filter Memories](https://help.salesforce.com/s/articleView?id=ai.agent_memory_search_filter.htm&release=264.0.0&type=5)**  
    Quickly find specific memories by searching memory content with keywords, sorting by date or agent, and filtering results by agent. Use these options when you have multiple memories stored.
- **[Edit a Memory](https://help.salesforce.com/s/articleView?id=ai.agent_memory_edit.htm&release=264.0.0&type=5)**  
    Keep your agent memories accurate by editing stored memory content. Modify a memory to correct inaccuracies, update outdated information, or refine details that agents use in your conversations.
- **[Add a Memory](https://help.salesforce.com/s/articleView?id=ai.agent_memory_add.htm&release=264.0.0&type=5)**  
    Add a preference or a detail about your work for an agent to remember, without waiting for the agent to learn it from a conversation.
- **[Import Memories](https://help.salesforce.com/s/articleView?id=ai.agent_memory_import.htm&release=264.0.0&type=5)**  
    Import memories from a text or markdown file to add memories to a specific agent. Use this to bulk-add memories or restore previously exported memories.
- **[Export Memories](https://help.salesforce.com/s/articleView?id=ai.agent_memory_export.htm&release=264.0.0&type=5)**  
    Export all stored memories for a specific agent to a markdown file. Use exported files to back up memories or transfer them to another system.
- **[Delete a Memory](https://help.salesforce.com/s/articleView?id=ai.agent_memory_delete.htm&release=264.0.0&type=5)**  
    Delete individual memories from your agent's stored memories when they're no longer relevant or accurate.