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Edit a Memory

Keep your agent memories accurate by editing stored memory content. Modify a memory to correct inaccuracies, update outdated information, or refine details that agents use in your conversations.

Required Editions

Available in: Lightning Experience
Available in: Enterprise, Performance, Unlimited, and Developer Editions. Required add-on licenses vary by agent type.
  1. Click the Agentforce icon to launch Agentforce.
    The Agentforce icon appears in the global header on all pages when Agentforce is enabled for your org.
  2. From the Agentforce panel, click Memory & Preferences.
  3. In Stored Memories, locate the memory that you want to edit.
  4. Click the dropdown menu next to the memory, and then select Edit Memory.
    Stored Memories dropdown menu with Edit Memory highlighted.
  5. In the highlighted field, edit the text.
    Stored Memories list with the memory text field highlighted for editing.
  6. Click outside the text field, or press Enter, to save your changes.

The agent uses the updated information in future conversations.