---
schema_version: "1"
id: d39b99583430518bf6791237369bd2beb9144447f62c6a41f9c9aeeb875633a3
title: Delete a Memory
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_memory_delete.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_memory_delete.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: 0e8b984aea63d092cc6c4a91c4d31c8d51331e0aac8ab129af5758357145fde3
description: Delete individual memories from your agent's stored memories when they're no longer relevant or accurate.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Delete a Memory

Delete individual memories from your agent's stored memories when they're no longer relevant or accurate.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

1. Click the Agentforce icon to launch Agentforce.
    
    The Agentforce icon appears in the global header on all pages when Agentforce is enabled for your org.
2. From the Agentforce panel, click **Memory & Preferences**.
3. In **Stored Memories**, find the memory that you want to delete, and select **Delete Memory**.
    
    You can delete only one memory at a time.
    
    ![Stored Memories dropdown menu with Delete Memory highlighted.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/images/agent_memory_delete.png)
4. In the confirmation dialog, confirm that you want to delete the memory.
    
    ![Delete Memories confirmation dialog showing the memory to be deleted.](https://sf-zdocs-cdn-prod.zoominsoftware.com/tdta-ai-generative_ai-264-0-0-production-enus/f8ef6498-d7b2-44e3-9b34-ffd5a850aae9/generative_ai/images/agent_memory_delete_confirm.png)

Your memory is permanently deleted from the stored memories list, and this action can't be undone. The agent no longer uses this information in future conversations. However, past conversation responses that were influenced by this memory remain unchanged.