---
schema_version: "1"
id: aa7664a140858f1f548b42e5c9fb284bb2b2ce93eef05102da61c59ae4b2bbde
title: Explore Job-Ready Agents
collection: admin
version: current
locale: en-us
portal_url: https://docs.salesforce.com/admin/current/en-us/ai/264-0-0/agent_explore_prebuilt.md
canonical_url: https://help.salesforce.com/s/articleView?id=ai.agent_explore_prebuilt.htm&release=264.0.0&type=5
source_site: help.salesforce.com
content_type: documentation
content_hash: bfca64be81d9255c7a53ac5a31b7d4389bd7a3f871c60f9dffe77b142e7fc0dd
description: Get agents working in your business faster with pre-built agents for high-value use cases. These agents are designed to help you get started quickly, with less configuration, a shorter path to production, and faster time to value.
products:
  - Agentforce
  - Cross Cloud
release: "264"
---
# Explore Job-Ready Agents

Get agents working in your business faster with pre-built agents for high-value use cases. These agents are designed to help you get started quickly, with less configuration, a shorter path to production, and faster time to value.

### Required Editions

<table class="slds-table slds-table_bordered slds-max-medium-table_stacked slds-m-bottom_small edition"><colgroup><col></colgroup><tbody><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: Lightning Experience</td></tr><tr class=""><td class="slds-cell-wrap" style="vertical-align:top;">Available in: <strong>Enterprise</strong>, <strong>Performance</strong>, <strong>Unlimited</strong>, and <strong>Developer</strong> Editions. <a href="https://help.salesforce.com/s/articleView?id=ai.agent_setup_explore_types.htm&amp;release=264.0.0&amp;type=5" title="Learn about agent types and default templates for specific clouds and common use cases.">Required add-on licenses vary by agent type.</a></td></tr></tbody></table>

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      <colgroup>
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          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=cc.b2c_agent_guided_shopping.htm&amp;type=5&amp;language=en_US" target="_blank">Carter, your shopper agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Provides conversational shopping experiences on your B2C Commerce storefronts.
            Shoppers can ask questions, compare products, and complete purchases without leaving
            the chat. The result is faster product discovery, larger cart sizes, and in-chat
            checkout that converts with less friction.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=ai.service_agent_quick_configuration.htm&amp;release=264.0.0&amp;type=5" title="In a few quick steps, build AI-powered service channels grounded in your knowledge base by using Quick Service Agent Configuration. This process can build your help portal, Voice channel, and web chat channel. It also builds a Help Agent to resolve customer issues in those channels. Use these channels to provide 24/7 support and deflect cases.">Casey, your help
              agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Resolves customer service issues across your help portal, Voice, and web chat
            with pre-built support for general FAQs, returns, account management, and escalation
            to support reps. In just a few steps, you can build your channels, create an agent,
            ground it in your sources, and deploy it to provide 24/7 support and deflect cases
            right away.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://fin.ai/help/en/" target="_blank">Fin, your
              customer agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Resolves complex customer service workflows across every channel, including
            updating accounts, processing payments and refunds, and troubleshooting technical
            issues. It's built on custom AI models trained specifically for customer experience.
            Configuration is designed so that teams can quickly deploy and continuously
            optimize.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://www.salesforce.com/news/stories/agentforce-job-ready-ai-agents/" target="_blank">Hunter, your outbound sales agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">
            <p>Will work with your sales reps to reach long-term sales pipeline goals, such as
              growing quarterly pipeline or rescuing their at-risk deals. It will be the first of
              our agents to run on our new long-horizon runtime, so it will be able to pursue a goal
              over days and weeks, not just within a single conversation. It will also adapt over
              time, with seller oversight. </p>
            <p style="margin-bottom:0;">Keep an eye on our release notes and Help to learn
              when Hunter is available.</p>
          </td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=platform.agentforce_operations.htm&amp;type=5&amp;language=en_US" target="_blank">Marshall, your supply chain agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Orchestrates end-to-end back-office work, automatically handling repetitive
            processes, routing tasks to the right people or AI agents, and keeping every step on
            track. Define your workflows one time and it runs them as needed, with a full record
            of every action.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://help.salesforce.com/s/articleView?id=service.it_srvcs_agentforce_setup_emplye_agent.htm&amp;type=5&amp;language=en_US" target="_blank">Paige, your employee service agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Delivers instant, personalized support to your workforce. Resolves IT and HR
            requests across the channels and tools your employees already use.</td>

        </tr>
        <tr class="">
          <td class="slds-cell-wrap" style="vertical-align:top;"><a href="https://university.qualified.com/" target="_blank">Piper, your inbound pipe gen agent</a></td>

          <td class="slds-cell-wrap" style="vertical-align:top;">Works across your website and inbox to engage, qualify, and convert inbound
            leads for B2B sales and marketing teams. Drawing on data across your go-to-market
            systems, it makes intelligent decisions about how to engage each buyer and takes
            action to move them through the funnel, from nurture to conversion.</td>

        </tr>
      </tbody>
    </table>